"We all want a real estate agent who treats our purchase or sale of our home as if he or she were buying or selling their own home. But we all know this isn't how the industry works. Agents making a few points of commission on a sale are incentivized to make deals happen quickly rather than make sure the match is great. If you buy a house that's 90% of what you want instead of 100%, or sell a house for $50,000 less than it's worth, that's a good outcome for the agent if they can avoid another month of work. It's just human nature and economics. Before meeting Jennifer and Kevin, I had worked with two other real estate agents (on the purchase and sale of my former home), and they both fit the mold described above. They worked hard for me, but they definitely wanted transactions done quickly, as long as they were "good enough". Jennifer and Kevin are not "good enough" agents. They truly treat the transaction as if they were buying or selling their own home. This is the biggest compliment you can give a real estate agent, because it's so rare. But with Jennifer and Kevin, it's completely true. Let me give a couple of examples. Early in the process of buying a home in LA, we came across a home that seemed to meet most of our needs. It had been on the market for a bit of time, and they explained why they thought that was. We thought about putting in an offer anyway, but they said, "We can do better than this. This place doesn't have X or Y," which were two things we wanted. Later in our buying process, we ended up in a situation where we were bidding against several other buyers for a very attractive home. Once the price reached a certain level, Jennifer and Kevin told us point-blank that they thought the bidding was getting too high, and they just didn't see the value in the house. By that point, we trusted them enough that had she said, "This is a perfect house for you - just push a little above your budget," we probably would have done it. But Jennifer and Kevin are not like that. They gave us sound advice even though it meant more work for them, with no immediate payoff. We ended up finding a perfect house for us, in a really hot area of LA. We nearly didn't get this house - it went into escrow several times with different buyers, but the deals fell through for random reasons. Jennifer and Kevin helped figure out what those reasons were (because, of course, we were worried that it was a sign that the house had problems), and their good relations with the selling agent (whom she had never met before the transaction started) were key in us ending up in the house. During our buying process, we had a number of agents say, "You picked a great agent, Jennifer and Kevin are so great to work with." (In fact, the owners of the condo we rented when we first came to LA met Jennifer and Kevin, and asked us for their contact info when we moved out because they liked them so much.) Jennifer and Kevin know LA; they grew up here and worked in the community before becoming real estate agents. They knows school districts, seemingly small but important information about individual streets (I once emailed an address and they immediately replied saying that street backed into a very busy street, and suspected the back yard would be noisy - They were right, and they knew it in 10 seconds just by seeing an address of a tiny side street that's only like 2 blocks long!), traffic, aircraft noise. Their knowledge is amazing. But the main reason to use Jennifer and Kevin is that they take your perspective throughout the process. Again, they really treat it as if they’re buying their own home. We love the home we ended up in, and we wouldn't be here without Jennifer and Kevin."
"We all want a real estate agent who treats our purchase or sale of our home as if he or she were buying or selling their own home. But we all know this isn't how the industry works. Agents making a few points of commission on a sale are incentivized to make deals happen quickly rather than make sure the match is great. If you buy a house that's 90% of what you want instead of 100%, or sell a house for $50,000 less than it's worth, that's a good outcome for the agent if they can avoid another month of work. It's just human nature and economics. Before meeting Jennifer and Kevin, I had worked with two other real estate agents (on the purchase and sale of my former home), and they both fit the mold described above. They worked hard for me, but they definitely wanted transactions done quickly, as long as they were "good enough". Jennifer and Kevin are not "good enough" agents. They truly treat the transaction as if they were buying or selling their own home. This is the biggest compliment you can give a real estate agent, because it's so rare. But with Jennifer and Kevin, it's completely true. Let me give a couple of examples. Early in the process of buying a home in LA, we came across a home that seemed to meet most of our needs. It had been on the market for a bit of time, and they explained why they thought that was. We thought about putting in an offer anyway, but they said, "We can do better than this. This place doesn't have X or Y," which were two things we wanted. Later in our buying process, we ended up in a situation where we were bidding against several other buyers for a very attractive home. Once the price reached a certain level, Jennifer and Kevin told us point-blank that they thought the bidding was getting too high, and they just didn't see the value in the house. By that point, we trusted them enough that had she said, "This is a perfect house for you - just push a little above your budget," we probably would have done it. But Jennifer and Kevin are not like that. They gave us sound advice even though it meant more work for them, with no immediate payoff. We ended up finding a perfect house for us, in a really hot area of LA. We nearly didn't get this house - it went into escrow several times with different buyers, but the deals fell through for random reasons. Jennifer and Kevin helped figure out what those reasons were (because, of course, we were worried that it was a sign that the house had problems), and their good relations with the selling agent (whom she had never met before the transaction started) were key in us ending up in the house. During our buying process, we had a number of agents say, "You picked a great agent, Jennifer and Kevin are so great to work with." (In fact, the owners of the condo we rented when we first came to LA met Jennifer and Kevin, and asked us for their contact info when we moved out because they liked them so much.) Jennifer and Kevin know LA; they grew up here and worked in the community before becoming real estate agents. They knows school districts, seemingly small but important information about individual streets (I once emailed an address and they immediately replied saying that street backed into a very busy street, and suspected the back yard would be noisy - They were right, and they knew it in 10 seconds just by seeing an address of a tiny side street that's only like 2 blocks long!), traffic, aircraft noise. Their knowledge is amazing. But the main reason to use Jennifer and Kevin is that they take your perspective throughout the process. Again, they really treat it as if they’re buying their own home. We love the home we ended up in, and we wouldn't be here without Jennifer and Kevin."
Ian L.
"Jennifer Merritt and Kevin Sanderson are fantastic realtors whom I recommend very highly. They assisted my family and me with the sale of our family home during a very trying time. They were always professional and genuine as they guided us with their experience, listened patiently to our needs, and surpassed any expectations I had during the process of preparing, listing, and selling our home. Jennifer and Kevin exhibited passion for their work, paying close attention to all aspects of the sale while managing and coordinating the process with efficiency and effectiveness. They kept us apprised of the status as we worked through any challenges, which resulted in a very positive outcome. I couldn't be more confident in recommending Jennifer and Kevin for any of your real estate needs."
"Jennifer Merritt and Kevin Sanderson are fantastic realtors whom I recommend very highly. They assisted my family and me with the sale of our family home during a very trying time. They were always professional and genuine as they guided us with their experience, listened patiently to our needs, and surpassed any expectations I had during the process of preparing, listing, and selling our home. Jennifer and Kevin exhibited passion for their work, paying close attention to all aspects of the sale while managing and coordinating the process with efficiency and effectiveness. They kept us apprised of the status as we worked through any challenges, which resulted in a very positive outcome. I couldn't be more confident in recommending Jennifer and Kevin for any of your real estate needs."
Terry L.
"Jennifer and Kevin are not your ordinary real estate agents. They go far beyond the call of other agents I've ever worked with. They helped us find a home in SoCal while we still lived up in NorCal. They’re very detail-oriented and also available whenever I call. If they were busy with another client, I always got a call back within a few hours the same day. If you're looking for someone who will remain by your side every step of the way during your home-buying (or selling) process, Jennifer and Kevin are your team!"
"Jennifer and Kevin are not your ordinary real estate agents. They go far beyond the call of other agents I've ever worked with. They helped us find a home in SoCal while we still lived up in NorCal. They’re very detail-oriented and also available whenever I call. If they were busy with another client, I always got a call back within a few hours the same day. If you're looking for someone who will remain by your side every step of the way during your home-buying (or selling) process, Jennifer and Kevin are your team!"
Christina L.
"Kevin and Jennifer are incredible! We are expecting our first child in June, and decided on a deadline of March 1st to move. After 3 months of using all the DIY rental shopping sites, my brother introduced us to Kevin, the kindest, coolest guy in the business. Kevin and Jennifer found an amazing home in the southbay well within our budget, and it was the first property he showed to us. They paid close attention to check all of our boxes, and they did so in spades. After our lease was signed, there was a minor plumbing issue that was discovered on the day of our final walk-through. Kevin facilitated the repairs immediately without further issue. They both made themselves readily available all the way through the move, and even checked in 2 days later to make sure everything was as it should be. Kevin and Jennifer made what certainly could have been a very stressful experience, an actual pleasure. Thank you for doing what you do!"
"Kevin and Jennifer are incredible! We are expecting our first child in June, and decided on a deadline of March 1st to move. After 3 months of using all the DIY rental shopping sites, my brother introduced us to Kevin, the kindest, coolest guy in the business. Kevin and Jennifer found an amazing home in the southbay well within our budget, and it was the first property he showed to us. They paid close attention to check all of our boxes, and they did so in spades. After our lease was signed, there was a minor plumbing issue that was discovered on the day of our final walk-through. Kevin facilitated the repairs immediately without further issue. They both made themselves readily available all the way through the move, and even checked in 2 days later to make sure everything was as it should be. Kevin and Jennifer made what certainly could have been a very stressful experience, an actual pleasure. Thank you for doing what you do!"
Mike D.
"Kevin and Jennifer went above and beyond to sell our home. Kevin even cancelled his Father's Day fishing trip to supervise the photo shoot and staging. We also had tenants he had to deal with and all the COVID-19 restrictions. With only 2 short showing windows of 3 hours each, we had 9 offers, and half were all cash! In this climate or any climate, you need an agent that listens and follows through, no matter the cost or time! These guys are rockstars! I highly recommend Kevin and Jennifer if you're selling or buying."
"Kevin and Jennifer went above and beyond to sell our home. Kevin even cancelled his Father's Day fishing trip to supervise the photo shoot and staging. We also had tenants he had to deal with and all the COVID-19 restrictions. With only 2 short showing windows of 3 hours each, we had 9 offers, and half were all cash! In this climate or any climate, you need an agent that listens and follows through, no matter the cost or time! These guys are rockstars! I highly recommend Kevin and Jennifer if you're selling or buying."
K.K.
